Shipping Policy

Effective Date: June 30, 2026

Thank you for shopping with Nayi Vastra. We are committed to delivering your orders safely and on time. Please read our Shipping Policy to understand how your order will be processed and delivered.

1. Order Processing

  • All orders are processed within 1–3 business days after successful payment confirmation.
  • Orders are processed from Monday to Saturday, excluding Sundays and public holidays.
  • During festive seasons, sales events, or high order volumes, processing times may be slightly longer.

2. Shipping Time

Estimated delivery timelines are:

  • Jaipur & Nearby Areas: 1–3 business days
  • Metro Cities: 3–5 business days
  • Other Locations Across India: 5–8 business days

Delivery times are estimates and may vary depending on your location, courier partner, weather conditions, or unforeseen circumstances.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
  • We may offer free shipping on selected products or promotional campaigns from time to time.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via email, SMS, or WhatsApp (where applicable), along with tracking details so you can monitor your shipment.

5. Delivery Attempts

Our courier partners will make delivery attempts according to their standard procedures. If a delivery cannot be completed due to an incorrect address, customer unavailability, or refusal to accept the package, the shipment may be returned to us.

Additional shipping charges may apply for re-dispatch of returned orders.

6. Shipping Address

Please ensure that your shipping address, phone number, and other delivery details are accurate before placing your order.

Nayi Vastra is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

7. Delayed Deliveries

While we work with reliable courier partners, delivery delays may occur due to:

  • Weather conditions
  • Natural disasters
  • Public holidays
  • Government restrictions
  • Courier service disruptions
  • Remote delivery locations

We appreciate your patience in such situations.

8. Damaged or Lost Shipments

If your order arrives damaged or you believe it has been lost during transit, please contact us within 48 hours of the expected delivery date. We will coordinate with the courier partner to investigate and resolve the issue as quickly as possible.

9. International Shipping

Currently, Nayi Vastra ships only within India. We do not offer international shipping at this time.

10. Contact Us

If you have any questions regarding shipping or your order status, please contact us:

Nayi Vastra

Address: Jaipur, Rajasthan, India

Phone: +91 9509539802

WhatsApp: +91 9509539802

Email: info@niponzza.com

Business Hours: Monday – Saturday, 10:00 AM – 7:00 PM